Returns
Changed your mind?
No problem.
If you’d like to return your Caseline, please contact us within 14 days of receiving your order.
Returned items should be unused, in their original condition and with the original packaging.
Contact Us
How to return your Caseline
Get in touch with us first and include:
- Your name
- Order number
- Reason for return
We’ll then send you the information you need to return your order.
Damaged or incorrect item?
If your Caseline arrives damaged or you receive the wrong item, please contact us as soon as possible.
Include your order number and a photo of the item where possible so we can get it sorted quickly.
Refunds
Once your return has been received and checked, we’ll process any eligible refund back to your original payment method.
Your bank or payment provider may take a few additional working days for the refund to appear.
